Barista
At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. ‘2022 Forbes Best Employer for Diversity.’
Location: We are seeking an experienced Barista (On Call) for our Vancouver Convention Centre operation in Vancouver, BC.
Compensation: $19.50 per hour plus gratuity.
Sodexo Live! is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. Located on Vancouver’s waterfront with a dramatic mountain backdrop, the award-winning Vancouver Convention Centre offers one of the most beautiful settings in the world. As British Columbia’s flagship convention centre, the facility hosts more than 500 events and welcomes hundreds of thousands of attendees each year, while generating significant economic activity for the Province.
Principal Function:
The Barista’s highest priorities will be to support overall profitability and guest satisfaction by providing exceptional customer service while maintaining Sodexo Live!’s standards for safety, cleanliness, and sanitation. They will create and serve hand-crafted beverages and will serve light snack items within a Café and Retail Bistro environment, typically within Convention Center event venue that features a specialty coffee service, coffee bar and bistro.
Essential Responsibilities:
Maximize customer satisfaction by preparing and serving coffee drinks, beverages and snack items in accordance with Sodexo Live! standards and guest expectations.
Greet all guests with a friendly smile; Honour guests by providing quick, friendly, and personalized service.
Adhere to all Company recipes and measurements; Prepare top quality hot and cold beverages; Produce superior product presentation in a consistent manner.
Serve and restocking our freshly made in house pastries, sandwiches and other Food and Beverage products.
Accurately process transactions through the POS with accuracy.
Set up and tearing down the ‘pop-up’ style Retail F&B outlets.
Continuously observe surroundings and maintain awareness of all customer activities; Immediately report suspicious, violent or inappropriate behaviour.
Implement, support and maintain standards for workplace safety at all times; Maintain a clean and sanitary environment.
Contribute to goal of 100% customer satisfaction through personal commitment to teamwork and service.
Qualifications/Skills:
Required:
Must have Serving It Right - Responsible Service BC Certification for alcohol service.
Must be 19 years or older to serve alcohol.
Must work well in a team environment.
Ability to work under pressure and independently.
Demonstrated ability to understand and effectively implement written and verbal instructions.
Proficient English communication skills in order to effectively interact verbally and listen attentively to co-workers and supervisors.
Schedule flexibility to meet operational needs - mandatory availability on weekends.
Preferred:
Previous Barista experience strongly preferred.
Technology aptitude for working with POS (Clover).
Food Safe Certification.
Other Requirements:
Must be able to stand and exert fast-paced mobility for entire shift. Must be able to frequently lift and carry food and other items weighing up to 50 pounds and occasionally greater. Must be able to go from warm to cold climates (workstation to coolers).
Hours may be extended or irregular to include nights, weekends and holidays.
Great News! You will receive:
Company paid health and dental benefits (after waiting period and qualifying hours).
Access to employee and family assistance program, which offers integrated health services.
Opportunities for skills development and career progression.
A fresh, clean uniform provided with every shift.
Employee meals provided.
Access to free on-site gym facilities.
