Update: March 21, 2020

As the situation around COVID-19 develops and the reach of its impact extends, all of us - as individuals, as communities, and as industries - face unprecedented levels of uncertainty and hardship in our daily lives and business.

The health and safety of our guests, staff and community remains our highest priority.

To ensure that we deliver on that priority, and following the Province of British Columbia’s directive to temporarily cancel events with over 50 people during the COVID-19 outbreak, events scheduled for the immediate future at the Vancouver Convention Centre will not proceed until further notice.

Our team continues to closely monitor developments relating to COVID-19. As well, we are taking direction from provincial and Canadian health authorities to ensure that we are taking the right steps forward to reduce the risk of transmission of the virus and that we are able to provide necessary information and support to our staff, clients and partners. This situation is evolving, and our response is evolving with it. We will continue to keep you updated on our website.

These are challenging times, but we will continue to navigate this uncharted territory together. Please remember that, now more than ever, it is crucial that all of us stay informed, connect with our friends, families, colleagues and communities while maintaining responsible social distance, and provide support to those who need it most. 

Pacific Dental Conference 2020

The provincial health officer has advised that several individuals who attended the Pacific Dental Conference 2020 held at the Vancouver Convention Centre from March 5 – 7 have confirmed cases of COVID-19. All attendees at the conference are directed by the BC Public Health Officer to self-isolate until March 22, 2020.

Please see Vancouver Coastal Health’s COVID-19 notification for Pacific Dental Conference 2020 for more information.


We know that there is an added level of concern for those who have recently travelled, attended a large gathering or who work in a social or interactive environment.

For the most up-to-date information relating to tourism or travel within the province, visit Destination British Columbia’s comprehensive resource page.

The Province of British Columbia has launched a webpage dedicated to COVID-19. Visit the COVID-19 Provincial Support and Information page to learn more about the support available for British Columbians.

A dedicated BC phone service is also available, providing non-medical information about COVID-19, including the latest information on travel recommendations and social distancing. Information is available in more than 110 languages, seven days a week between 7:30 am-8 pm, at 1-888-COVID19 (1-888-268-4319) or via text message at 1-888-268-4319.

The British Columbia Centre for Disease Control website is the central resource for British Columbians to hear updates and learn more about COVID-19 in BC, including BC Government statements, protective and preventative measures to take, plus the latest advice and resources from officials.

If you have symptoms and may have been exposed to COVID-19, use the BC COVID-19 Self-Assessment Tool, developed with the BC Ministry of Health, to help determine whether you may need further assessment or testing for the virus. You can complete the assessment for yourself, or on behalf of someone else, if they are unable to.

To arrange for further assessment or testing, call your local primary care provider or 8-1-1, or for deaf or hard of hearing call 7-1-1.