FROM THE DESIGN OF OUR FACILITY TO ALL AREAS OF OPERATION, WE ARE COMMITTED TO PROVIDING AN OPEN, INCLUSIVE AND ACCESSIBLE ENVIRONMENT FOR OUR GUESTS
It is our priority to meet all our guests' needs to ensure they have a positive experience at the Vancouver Convention Centre.
Our facility is designed to provide an accessible environment, with open spaces, ramps and elevators throughout to create easy access for guests using wheelchairs, other mobility devices and strollers. We also offer complementary wheelchair services and TTY-payphones in both buildings.
Apart from having accessible stalls and amenities in our restrooms, our facility is also home to 16 inclusive restrooms for our guests. These private spaces include an infant changing station and are wheelchair accessible. A comfortable nursing room with infant changing stations can also be found in each of our buildings, providing additional convenience and privacy.
Our security personnel are trained as first responders in fire/safety and first aid emergencies including the use of on-site defibrillators, and we have a fully equipped first aid room in each of our buildings. Our facility complies with all federal, provincial and local regulations and laws governing accessibility and the rights of persons with disabilities.
If you have any special requirements, please contact your Event Manager or speak with any member of our team on-site.
Click the button below to view B.C. Pavilion Corporation’s Accessibility Plan 2023 – 2025 and learn more about how we are working to improve accessibility by identifying, removing and preventing barriers for people who use and work in our facilities.